We appreciate all the feedback we can get, whether it’s positive or negative! If you are not satisfied with your service, please email or call our office with details within 24 hours regarding what might have been an issue and include all relevant photos. We will then proceed with our 100% satisfaction guarantee, and aim to provide a re-cleaning within 2-4 days of the initial service for any missed/unsatisfactory areas!
This is entirely up to you - you can be there for the service, let the cleaner in and leave, or even not be there at all. You are more than welcome to provide access to your cleaners by way of a key, lockbox, or code. Please note that in general our cleaners work most efficiently when the house is empty of people and pets.
No, our cleaning experts come fully equipped with high-quality, eco-friendly cleaning products and tools to get the job done efficiently!
We require parking to be provided for our cleaning teams. If you live in an area where parking is difficult, please make sure to either contact us and let us know if we can use a private car parking spot or advise if there is public parking available. Any parking costs incurred will be billed on top of the service. Please also note that if no parking is provided and no public parking space can be found (we generally will look for up to 20 minutes) then we may need to reschedule your service!
Of course! We love animals! We just ask that you crate animals or move them into another room if they are energetic.
We will move and clean under small
objects and light furniture. We will also vacuum/mop under heavy furniture (like beds and couches) however we will strictly not move heavy furniture. This is due to the high risk of scratching floors.
We are happy if customers would like to move furniture for us, but we will not instruct the cleaning teams to do so themselves.
Unfortunately no, we only complete interior window cleaning, not exterior.
Our professional, friendly cleaners offer tailored advice and dependable service, leaving clients impressed with outstanding results!
435-764-8392
simplykindcleaning@gmail.com
info@simplykindcleaning.com
Utah
